Can I amend my order with you after I have placed it?
You have up to 12 hours to amend your order from the time your order is completed through email. Once the 12-hour period has passed, it’s too late for you or our contact to amend your order. Please contact me as soon as possible.
Will you refund the shipping charges on my parcel?
We will usually refund what you paid for your order but not the delivery charges (fee & tax where applicable). For more information check our Shipping and Return.
I have cancelled my order. When will my money be available again?
If you have cancelled your orders, then we will refund what you paid for your order but not the delivery charges (fee & tax where applicable) within 5 business days.
If the funds have not been released after 7 working days then please get in touch with the our contact and we’ll look into it further for you.
